FAQs
FAQs
- What payment methods do you accept?
- We accept various payment methods, including credit cards, PayPal, and other secure payment options.
- How can I track my order?
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
- What is your return policy?
- We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
- Do you ship internationally?
- Yes, we ship to many countries worldwide. Shipping costs and delivery times may vary based on your location.
- How long does shipping take?
- Shipping times vary depending on your location and the shipping method selected at checkout. Typically, domestic orders take 3-7 business days.
- Can I change or cancel my order?
- If you need to change or cancel your order, please contact us as soon as possible. We can make changes if the order has not yet been processed.
- Do you offer gift cards?
- Yes, we offer gift cards that can be purchased directly from our website.
- How can I contact customer support?
- You can reach our customer support team via email at smartify4you@gmail.com or through our contact form on the website.
- Do you have a loyalty program?
- Yes, we have a loyalty program that rewards you for every purchase. Sign up on our website to start earning points!
- What should I do if I receive a damaged item?
- If you receive a damaged item, please contact us within 48 hours of delivery with photos of the damage, and we will assist you with a replacement or refund.