Returns & Refund Policy

Returns & Refund Policy

 

  1. Return Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

 

  1. Non-Returnable Items

Certain items are non-returnable, including:

 

Gift cards

Downloadable software products

Some health and personal care items

  1. Return Process

To initiate a return, please follow these steps:

 

Contact us at smartify4you@gmail.com to request a return authorization.

Provide your order number and reason for the return.

Once approved, you will receive instructions on how to return your item.

  1. Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

  1. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

 

  1. Exchanges

If you need to exchange an item for the same item, please contact us at smartify4you@gmail.com. We will guide you through the exchange process.

 

  1. Contact Us

If you have any questions about our returns policy, please contact us at smartify4you@gmail.com or +60177732669